We're all about building relationships with our customers and offering them the products and services we think they'll really want. We don't believe in giving the hard sell – we prefer to be transparent and open. And that's definitely paid off. Our Sunderland Contact Centre has just doubled in size and, on the back of that success, we're now expanding into our Liverpool Contact Centre at Wavertree Technology Park.

Liverpool is a new location for Barclays Outbound Telephony and you could play a key role in getting it off the ground, establishing a high performance environment and managing its ongoing growth.
As one of our leaders at either site, you'll have all the autonomy and responsibility you'll need to ensure we continue to have a best practice culture, whether that's bringing in new ideas, introducing innovative approaches or applying fresh thinking. What's more, because our growth strategy is being rolled out across our UK contact centres, your input could have an influence on the wider organisation too.