Whether you join us as a Team Leader or a Sales Manager, your ability to build lasting relationships with managers, customers and your team will be key. But if you're ambitious and driven, we think there's every chance you'll want to embark on a long-term relationship with Barclays too.
As an experienced Team Leader from a fast-paced commercial environment, it goes without saying that you'll have outstanding people management skills along with a good understanding of current concepts and trends in a performance management operation. We'll also be looking for sales management experience in consumer or business acquisition, cross-sales, post-sales or a similar environment, and you'll be happy to work autonomously, even under pressure.
Strong communication and presentation skills are important and you'll be proactive and ambitious with the ability to bring people together and quickly make things happen.
As well as taking responsibility for delivering agreed income goals and customer satisfaction targets, you'll lead our teams to achieve the best staff satisfaction in the business and to ensure that every individual maximises their potential. And because you'll be a role model for your teams, you'll bring an exciting mix of market and industry knowledge, a proven track record and a passion and enthusiasm for everything you do.
Of graduate calibre or equivalent, you'll be a charismatic leader with a background in high performance contact centre management. You should have worked in a regulated environment or within an outsourcing function and will be comfortable working with both internal and external stakeholders. As a leader at this level, you'll be skilled in commercial and financial management as well as having management experience in telemarketing legislation. Above all, you'll have the drive and ambition to set the agenda and take us into the future.
Team Leaders
These are high profile roles for people who are already excelling as Team Leaders. People who will relish the chance to turn a huge success story into an even bigger one. Join us, and it will be down to you to deliver exceptional business performance. Your focus will be on driving commercial performance, getting the best out of your team, making sure every individual is always motivated and ensuring that they have the coaching and skills development they need to continually enhance our business and build on their strengths.
As an experienced Team Leader from a fast-paced commercial environment, it goes without saying that you'll have outstanding people management skills along with a good understanding of current concepts and trends in a performance management operation. We'll also be looking for sales management experience in consumer or business acquisition, cross-sales, post-sales or a similar environment, and you'll be happy to work autonomously, even under pressure.
Strong communication and presentation skills are important and you'll be proactive and ambitious with the ability to bring people together and quickly make things happen.
Sales Managers
Joining our Senior Leadership team, you'll help to shape and deliver the new best practice in Outbound Telephony to create our strategic vision. This role is all about driving change and creating an empowering environment, for your management group and our people. We'll look to you to build, lead and deliver an exceptional performance management capability.
As well as taking responsibility for delivering agreed income goals and customer satisfaction targets, you'll lead our teams to achieve the best staff satisfaction in the business and to ensure that every individual maximises their potential. And because you'll be a role model for your teams, you'll bring an exciting mix of market and industry knowledge, a proven track record and a passion and enthusiasm for everything you do.
Of graduate calibre or equivalent, you'll be a charismatic leader with a background in high performance contact centre management. You should have worked in a regulated environment or within an outsourcing function and will be comfortable working with both internal and external stakeholders. As a leader at this level, you'll be skilled in commercial and financial management as well as having management experience in telemarketing legislation. Above all, you'll have the drive and ambition to set the agenda and take us into the future.