February 2016 “Can you help us again with another project, this time to re-locate our entire European centre from Poland to Glasgow, we need about 30 advisors and team leaders with the following languages: German, French, Italian, Spanish, Polish, Russian, Swedish, Turkish & Dutch, can you also complete it in 6 weeks please?”

With many successfully completed similar campaigns, we entered into this one with far less in trepidation (but still slightly nervous, this is a challenging task nonetheless!) 6 weeks later every role was placed and every language covered, our client commented:

“I’ve just heard the news that the candidates offered the roles have accepted. I wanted to say how pleased I am at the result and congratulate you on these first multi-lingual hires for us in Glasgow. Thanks to you all for your efforts. The business is impressed that we have been able to source these positions and dare I say, a little bit surprised too!”

So from a small niche contact centre recruiter we have become a creative & diverse powerhouse of Contact Centre talent finders!