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Customer Advisor

About the Role

Full Time Position - Permanent
Start Date – Monday 7th May/ 13th May
Salary - £16,300 - £17,750 + Bonus 

Opening Hours – 8am - 10pm Mon – Fri. up to 6:30pm on Saturday (rotational shift patters)

  • Do you enjoy working with customers & delivering the best possible outcomes?
  • Do you wish you could now take the next step in your career, but are limited with opportunities in your current environment?
  • Have you got some great ideas in how to improve your current work environment, but not able to air your views?

Then join this rapidly expanding exciting business who are looking to recruit a number of Customer Service Advisors as it continues to grow its Redditch Office. Working in a highly progressive business environment, you will be part of a dynamic, customer focused team of customer service advisors. The company have built a reputation for building strong relationships with its customers and clients as well as creating a supportive, high energy environment for its employees. 

Starting salary and level are awarded on your level of experience and your performance at interview.

Successful candidates can benefit from a highly competitive salary of between £16,300 – £17,750 + bonuses, excellent training opportunities and the chance to grow and progress throughout their career with the business.

There are a 30 positions available – so if any of your friends or family are looking then send them this information – great opportunity to join a new organisation with your friends at the same time.

What does the role entail?

  • You will be assisting with customer queries and negotiating any customer requirements via the telephone
  • Showing empathy and understanding when speaking to customers in difficult situations
  • Using your initiative and finding pro-Active approaches to find solutions that meet both the business and customer's needs.
  • Accurately updating customer accounts

What are we ideally looking for?

  • Experience of working in a regulated environment
  • Or just really bright and ambitious and wanting an opportunity to prove yourself!
  • Excellent communication skills

constantly on the hunt for the best candidates