IT Service Desk Operative
About the Role
We are currently recruiting for an IT Service Desk Operative for a busy, fast paced business based in Birmingham City Centre.
This role is paying £21k per annum + benefits. The team is lively, dynamic and results focused. This is a great oppurtunity that offers brilliant progression routes!
- To provide a high performance, highly productive desktop, applications and communications infrastructure, specifically in relation to Tier 1and 2 support.
- To provide first line support on desktop, mobile devices, printers and related system issues
- To record all software purchases and maintain the software licensing database
- Regular movement and placement of hardware including PC’s, monitors and printers
- To maintain hardware and software as required, implementing fixes; upgrades and general servicing requirements.
Skills and Experience:
- Good working knowledge of LAN, wireless, VPN knowledge and other related network technologies.
- Mobile phones and tablet technology
- Desktop and Laptop Hardware
- Computing background with knowledge of operating systems; software