About the Role
Job Summary: An incredibly fast paced role supporting the launch of a new product within the utilities sector. A Training Manager is required to create training plans for new operational changes happening in quick succession over the next few months.
About the Role:
This is a training role where you will be responsible for rolling out training for operational changes to incredibly tight deadlines. The vast majority of the training will be on the shop floor, with others picking up training that needs to be classroom based. This training position is to support the projects team.
The operational changes are being rolled out to a 300 seat contact centre and it is essential you have experience in this sector.
Required Skills and Experience:
• Proven experience of working in a very fast paced, changeable project environment
• Ability to pick up processes & IT systems very quickly
• Utilities experience
• An Operational background would be preferred
We endeavour to respond to all applications within a week, depending on the constraints of, and response to, the role. However, if you feel you've been waiting too long, please do get in touch and we'll always do our best to give you feedback on your application.
To apply for this role, please click Apply and complete the online application form.
Cactus Search is a niche UK specialist Call and Contact Centre recruitment business covering all Management disciplines including Sales, Telesales, Collections, Customer Service, Forecasting and Planning, Workforce Management, Process Improvement, Contact Centre Change, Project Management and Business Development. If you are seeking a career move and would like confidential discussions around industry opportunities do get in touch with one of our specialist team.