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Senior Business Analyst 12 month FTC
About the Role
We are looking for an experience Business Analysts for our client, a large well-known organisation whom require an experienced Business Analysts to join a fast paced Customer Experience Project team based in the North West.
Key Responsibilities include
- Enusre all company information is baselined and tracked
- Validate all changes with operations
- Work with and engage all business work areasacross operations
- Undertake stand-alone analytical projects - developing methods from analysis
- Conducting analysis as and when required to suite the business requirements
- Working with business implementation managers to ensure the business readiness is agreed and executed.
- Lead the Business analysts and coordinate their day to day
- Report and track on the project risk
- build strong working relationships with the PMO and other PM's
- Business Analytical background within a Contact Centre environment
- Experience working with project budgets
- Strong process orientation
- Experience of FS transformation
- Willing to travel
- Excellent communication skills with the ability to lead, develop and motivate a team of Analysts.