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Senior Programme Manager
North West

About the Role

I am currently recruiting for a Senior Programme Manager to join an exciting well-renowned business who are going through a period of growth & change.

This role is at present a 12 month FTC (View to extend a further 6 months)

I am looking for a highly effective communicator/ strategic thinker who can work effectively with PMO, Project Managers & Senior Stakeholders both in the UK and Offshore, a variety of personality types and distil complex information and clearly articulate to all levels.

I am looking for a strong Senior Transformation Programme Management background, project experience, Lean/ Six Sigma also experience of working within fast paced multi project environments.

Role Requirements:

  • Track record of working to tight deadlines with multiple stakeholders - Project Managers, insight, project support.
  • Track the progress against the PMO plans, across multiple projects - Monitor, adapt and improve and slippages
  • Support the Programme mettings
  • Ensure all governance material and reporting incoperate best practice.
  • Manage the Multiple project managers and make sure they are promoting an environment of quality throughout all projects.
  • Build strong internal and external working relationships

Key Skills:

  • Previous experience working as a Programme Manager/ Programme Director within the Call Centre industry
  • Experience of working within a Lean/ Six Sigma environment
  • Change & Transformation experience
  • High level knowledge of project management software plus MS office applications including: MS Word, Excel, Project, PowerPoint, Outlook
  • A background within continuous improvement across customer operations
  • Proven track record in delivery CI/ change projects from start to finish
  • Experience of managing multiple stakeholders/ client facing roles
  • Ability to identify key areas of improvement and articulate areas of waste
  • Willingness to travel between multiple sites.

Matt Affron is managing this vacancy and can be reached on 01905 330 794

constantly on the hunt for the best candidates