Lead Solutions Architect (BPO)
About the Role
We are working for one of the most diverse, exciting and progressive organisations in their sector and have the requirement for a Lead Solutions Architect to join in a time of rapid change, exciting development and investment – all which will add a great deal of weight for proposed client solutions.
This is a genuine opportunity to have a lasting impact on direction and growth of the organisation and in turn some of the UK’s leading household brands, through the effective provision of bid and tendering solutions to support broader sales and client service functions. This will include anything from designing prospecting initiatives through to contract sign and ensuring that company brand is consistent and maintained to the highest quality.
The individual for this role will come with a background in solution design and bid management for large, complex BPO’s, will be well versed in leading a solutions and bid team and will have a demonstrable background in designing complex solutions in the outsourced customer management arena.
Leading the solutions and bid team and working closely with Work with Sales, Solutions, Account Management, Operations and other departments across our clients organisation the successful candidate into this post will develop and design award wining solutions.
This is a genuine, tremendously exciting opportunity for an innovative individual to join a progressive organisation.