Sorry, this job is no longer available
Please use the search to find another job.

Sales & Retentions Team Leader

About the Role

We are looking for a Sales & Retentions Team Leader - If you’re ambitious with a background in managing sales teams, if you’re passionate about making customers happy! Are you’re excited about working for a vibrant and growing company where you can make a real difference...

Your role - leading, motivating and measuring a team, providing coaching and personal development to your team members, driving the required sales outcomes whilst maintaining an excellent customer experience.

This is a fantastic opportunity if you are eager to further your career and not only gives you genuine earning potential but also you will learn all the required skills to be successful in any customer service team lead role.

 The ‘essential mix’:

  • At least two years’ experience in Contact Centre Sales or Retentions
  • At least two years experience in a managerial position
  • Ability to demonstrate negotiation and influencing skills
  • An understanding of the key stages of the ‘sales cycle’ 

The superpowers we’d ideally love you to have include:

  • Previous experience working within a Sales and or Retentions - Contact Centre environment
  • Ability to review, monitor and make effective change using MI data.
  • Strong listening skills and the ability to understand needs and requests
  • Ability to work under pressure, to targets and to deadlines
  • A genuine passion and enjoyment in sales
  • A positive and hard working mentality
  • Ability to quickly and easily build rapport with team members and customers
  • A proven track record of thriving within a target driven environment
  • Previous experience in a high intensity environment

Cactus Search has been providing inspirational resourcing solutions to the Contact Centre industry for over 15 years, both in the UK and abroad and is the trusted partner to many of the UK’s most recognised brands.   Cactus Search provide innovative recruitment solutions in the Customer Service, Sales, Contact Centre, Customer Experience, Resource Planning, Customer Insight and Analytics industries.

Cactus Search is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to Cactus Search, directly or via any of our adverts on other platforms, your personal data will be held on our secure relationship management system for a maximum period of 36 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time and following a period of 36 months inactivity your CV will be deleted permanently from our database.

constantly on the hunt for the best candidates