ACE Insurance Group sought to relocate a diverse team, delivering one of their key product areas, from Kingston-Upon-Thames to Glasgow. Cactus was engaged by ACE to ensure the timely and successful recruitment of a new team of 53, covering 14 different roles, including: Customer Relations, Customer Services, Retentions, Quality Monitoring, FOS Liaison, Claims & Administration.
“Another day and yet more offers to go out. Fantastic work so far and we have a very happy Ops team in Glasgow. Well done Frontline, you are smashing it out the park! - EMEA Head of Resourcing
The campaign was successfully completed in only 5 weeks. Now considered as a valued recruitment partner, Cactus Frontline have engaged with ACE (now Chubb Ltd) in a variety of projects and in March 2016 Chubb approached Frontline to assist with another large campaign (circa 46 hires) to resource multi-lingual skills within their customer service & credit control teams.
“I wanted to say how pleased I am at the result and congratulate you on these first multi lingual hires for us in Glasgow. Thanks to you and Nicki for your efforts. The business is impressed that we have been able to source these positions and dare I say, a little bit surprised! - Head of Resourcing, EMEA