cactus blog

25/04/2018

The Emergence of a New Contact Centre Agent

With service being a key differentiator for many organisations wishing to attract and retain their customers it’s now more important than ever that organisations reach their customer, quickly, effecti…

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25/04/2018

8 Reasons why your CV may be rejected

First impressions count, especially with a CV, especially in the highly competitive contact centre market. When your CV is in front of a hiring manager or recruiter, it will typically get between 10…

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06/11/2017

Dress to Impress!

Well its not always easy to know what is appropriate attire for an interview? Some companies are positively ‘put off’ by a suit, but others feel it’s an absolute necessity... so what’s the answer?

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06/11/2017

7 impressive questions to ask in an interview

Interviews shouldn’t just be one sided, it should be a two-way street, not an interrogation with a positive outcome for both parties. Asking questions of your potential employer shows that you are…

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06/11/2017

Excite & Delight

Interviewing is a 2 way street, the candidate has to perform so you choose them, however, you too have to perform so they choose you - in some circles there seems to be the (outdated) school of though…

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constantly on the hunt for the best candidates