cactus blog


Big fish or little fish - which are you?

Working for a little or large company can have a big impact on your career. Different sized businesses offer different cultures, day-to-day working conditions, and opportunities, all of which can feed…

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Contact centre industry 2019

“.... Investing in your Frontline Advisors is the most important investment you will make this year! In the race for digital supremacy don’t lose sight of what your customers actually want and how yo…

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10 seconds to wow!

First impressions count, especially with a CV, especially in the highly competitive contact centre market.

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Keeping candidates interested ahead of an assessment day

When it comes to keeping candidates interested pre-assessment day, regular communication is key.

But what do you keep in touch with them about? And how often do you touch base? Both questions we’re …

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10 questions that’ll kill your interview

You’ve applied for a job that tickles your fancy. The company likes the look of your CV. They invite you in for an interview. Everything’s going swell. That is, of course, until you ask one of these k…

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constantly on the hunt for the best candidates