Head of Credit Risk
South West England

About the Role

We have been approached by a fantastic business with a real focus on transformation & change to source an experienced and passionate Head of Credit Risk to implement and develop a new business team which focusses on collections/ debt lifecycle.

The successful candidate will have an exceptional background in leading an ever-changing Operation, empowering and developing individuals to fulfil and exceed their potential and fanatical about customers and obsessed with development & company growth. This is an exceptional opportunity for a strategic thinker to add immediate value that will in turn improve customer satisfaction. 


  • Design develop and Implementation of the credit & compliance strategy for the organisation.
  • Driving change & optimisation within the credit and collections function to continually innovate processes to improve service handling efficiency
  • Support P&L through credit risk strategy
  • Design, implement & Adhere to processes/procedures to ensure that compliance activities are fully and accurately documented
  • Ownership of the credit & collections policies and procedures
  • Implement and drive a culture of coaching and development, upskilling teams and driving better outcomes
  • Drive CI through third party engagement, industry trends – improving the business risk products minimising exposure.

Essential Experience
  • In depth credit risk and collections experience at a senior design and implementation level
  • Experience managing credit risk projects
  • Proactive problem-solving skills and the judgement to make evidence-based decisions
  • Proven SQL/ SAS experience
  • A data analytical mindset and drive to delve into data to reach accurate outcomes
Please contact Matt 01905 330 794

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