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Sales Advisor - Full Training provided
Polegate

About the Role

Passionate about Sales or want a career in sales?
 
Due to continued success, our client is now looking to recruit Sales Advisor’s to join their Customer care Team based in Polegate.
 
You will be offered a starting salary of £18,500K with an OTE of £25 - £32K Uncapped
 
Hours of work:
 
Week 1 – 9am – 6pm
Week 2 – 8am – 5pm
1 Saturday in 4
 
Key Duties:
 
As a Sales Advisor you’ll be expected to do the following:
 

• Effective management of daily inbound and outbound call demand
• Deliver exceptional customer service as well as closing sales calls
• Identify, assess customer needs on a first call resolution basis while ending the call with a sale
• Be a subject matter expert for all areas of our products and services
• Encourage brand loyalty in our customers; Promote new products and services
• Provide a measured and results focused approach to customer complaints, ensuring SLAs achieved for resolution time
• Manage your own caseload, utilising strong administration and prioritisation skills
• Continually seek to improve the customer experience by identifying service improvement opportunities.
• You will receive full training and work alongside their experienced team.

About You...
 
To be considered for the Sales Advisor role, you will have the following skills, qualities, and experience:

• 1+ Years’ experience in a contact centre role
• Flexibility to work occasional weekends (1 in 4)
• Previous experience in a target driven environment
• B2C experience preferable