Customer Service Advisor
North West England

About the Role

Customer Service Advisor – North West - £18 – 20K + Bens

Are you wanting to join a team who are supportive and passionate about their customers and staff? 

**This Role is Remote with the option of occasional Office Work in the North West  **

We are now looking for professional people who have a passion for delivering World Class customer experience.

Do you have previous experience working in a customer focused environment and a genuine passion for problem solving and helping customers. If you are looking to develop your career in a customer services environment this could be the perfect opportunity for you.

Role Summary:

  • Assisting customers with their questions, queries, and any issues in a timely manner.
  • Form and build excellent relationships with customers by providing a friendly service to all.
  • Analyse customer service needs and provide solutions / next steps
  • You will have a commitment to getting it right first time by resolving queries professionally and competently.

Essential Skills:
  • Passionate about providing excellent customer service to all customers.
  • Empathetic and understanding about emotions and situations.
  • Excellent communication and IT skills
  • Driven and motivated to achieve and beat targets and objectives.
  • Friendly and supportive to both other team members and customers.

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constantly on the hunt for the best candidates