Inbound Team Leader
About the Role
With an excellent reputation, fantastic monthly bonus, great working environment and brilliant promotional prospects we are working with a company who are well renowned in their industry to help them find an exceptional Inbound Team Leader.
Leading a team of 12 you will come with a background of exceptional service provision in a Contact Centre environment and will be an inspiration to the teams you lead.
In return for your expertise we will be offering a basic salary if £24k with a monthly bonus which on average is £600 per month and could well be higher taking your earnings to £31k minimum!
** This role is onsite - not remote **
- Day-to-day management of a small INBOUND service and sales team
- Complete monthly 1-1’s with each member of your team
- Deliver and execute incentives to motivate and drive your team
- Identify, report on and pursue new business opportunities
- Management of CRM system to record data and leads
- Hitting individual and team monthly targets
- A consultative approach to service and sales
- Experience with managing a small team
- Ability to use initiative
- Be driven by great earning potential and career progression