Sales Administrator
Exeter

About the Role

If you love customer service & sales and are motivated by making life easier for others, you'll enjoy working at our client's professional contact centre based in Exeter, where helping people is always the number one priority.

This is a great opportunity to develop your career working within a supportive, exciting and fast paced environment! Working for a forward thinking, innovative and exciting organisation who have their employees and customers at the heart of everything they do. As part of the team you will be helping to scale up the business and support the growth of the customer base; as they transform the fibre industry in the South West. We are looking for an enthusiastic person to join the Sales team and offer fantastic customer service combined with accurate data entry.

Basic salary is up £21,000 + Bens
Shift Patterns: Between 8am-8pm Monday-Saturday Rotational

Duties:

• Objection handling to retain customers
• Responsible for onboarding customers generated via the promotional team  
• Ensure daily/monthly targets are met and the Lead Management Tool /CRM is updated efficiently and timeously, in order for the Field Sales Manager to compile daily/monthly statistics 
• Maintaining and updating sales and customer records on systems 
• Checking accuracy in orders and accounts 
• Escalating internal discrepancies on the order management systems, following up for feedback and reporting back to the relevant sales executive 
• Supporting the sales department with other administrative tasks 

Experience:

• The ability to work on your own and within a team 
• The ability to learn quickly and adapt to change well,  
• Excellent communication skills (verbal and written)   
• Have a solution and problem solving mentality to inspire others 
• Good keyboard skills and accurate data entry