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Customer Service Advisor (Remote after probation)
Edinburgh

About the Role

Customer Service Advisor  

Edinburgh

Home working after probationary period

£21,500 basic starting salary

(37.5 hours a week)
 
Our client has recently set up a new Contact Centre in Central Edinburgh and they are looking to recruit a number of ambitious Advisors.
 
This client is an award-winning outsourcer/consultancy that provides BPO services to several different industries and is rapidly growing. They are on the search for experienced customer service agents who are motivated and are looking for the opportunity to progress.
 
It will be your responsibility, as the first point of contact for customers, to offer helpful and important advice, and as such requires an individual with an outgoing and friendly telephone manner and have a confident approach to dealing with customers.
 
What we're looking for - 

• A team player, whilst also being able to work autonomously
• Self-motivated
• A desire to progress
• Call/Contact Centre/Telephone-based experience is essential
• Ability to work well under pressure and to tight deadlines
• Sound PC skills
• Good verbal and written communication skills

Please feel free to apply or send your CV over directly to James Gibson to be considered – james@cactussearch.co.uk