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German Speaking Homeworking Customer service advisor
United Kingdom

About the Role

100% Homeworking
Due to continued success, our client is now looking to recruit a number of NEW 100% Homeworking German speaking Travel Advisor’s to join their Customer Relationship Team.

If you love travel & customer service and are motivated by making life easier for others, this is the role for you!!

Hours: You will need to be flexible with working hours as the department operate Monday to Friday across varies shift patterns between the hours of 8am and 8pm.
Shorter weekend working days 

• Making both Outbound & Inbound calls to existing clients
• Building long lasting relationships and building a strong community presence amongst clients.
• Being the first point of contact for queries and advice whilst objection handling to the up-most of your ability. 
• Drive key relationship building and enhance the customer experience through customer relationship managment.
• Working alongside a remote based team dealing with travel sales advice.

Your experience and skills

• Motivated to succeed, enthusiastic, bubbly, vibrant, confident, dedicated, proactive and driven.
• A self-starter attitude with the ability to multi-task, work under pressure and meet deadlines,
• Experience in the travel sector is essential.
• Strong Customer service background whether this be over the telephone or face 2 face.
• Good interpersonal skills and the ability to build rapport at all levels 
• Excellent organizational and time management skills
• Excellent verbal and written communication skills

For this role you must have a comfortable space to be able to work from home and a large desk which can be evidenced to go alongside your CV in application.