Customer service advisor

About the Role

Passionate about Customer Service?

Due to continued success, our client is now looking to recruit EXPERIENCED Customer Service Advisor’s to join their Customer care Team based in Pershore.

You will be offered a generous starting salary of £21K + Amazing overtime rates + £500 Bonus + Excellent Benefits + 24 days Holiday + 8 Bank Holidays per year.

Monday to Friday 9am till 5:30pm + overtime rates for evenings or weekend

We are now looking for professional people who have a passion for delivering World Class customer experience.

Do you have previous experience working in a customer focused environment and a genuine passion for problem solving and helping customers. If you are looking to develop your career in a customer services environment this could be the perfect opportunity for you.

Role Summary:

  • Assisting customers with their questions, queries, and any issues in a timely manner.
  • Form and build excellent relationships with customers by providing a friendly service to all.
  • Analyse customer service needs and provide solutions / next steps
  • You will have a commitment to getting it right first time by resolving queries professionally and competently.

Essential Skills:
  • Passionate about providing excellent customer service to all customers.
  • Empathetic and understanding about emotions and situations.
  • Excellent communication and IT skills
  • Driven and motivated to achieve and beat targets and objectives.
  • Friendly and supportive to both other team members and customers.

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constantly on the hunt for the best candidates