constantly on the hunt for the best candidates
System & Process Business Lead
Wiltshire
About the Role
We are looking for an experienced System & Process Business Lead to join our clients busy environment in Wiltshire - You will be responsible for the management and governance, ensuring the process governance framework is embedded. The role is also responsible for identifying improvement opportunities for the business.
*This role is currently hybrid (Wiltshire) but you will be able to mainly work remotely.*
Role Brief:
- Responsible for the management and process modelling tools.
- You will own and develop the process management strategy and process governance framework, embedding and maintaining standards for process mapping, process catalogue, and controls for the business.
- Actively promote a culture of continuous improvement culture & strategic impact on operational process performance
- Deliver Transformation process improvement for different projects
- Collaborate with different areas on a variety of change - operations, improvement, and customer experience teams to support the creation of process modelling, risk & controls.
- Process modelling and improvement identification through proactive coaching, training, and support
- Identification of Risks, Business Dependencies and Opportunities
- You will have a background in process architecture and modelling - proactively identify risk and controls
- Experience with ARIS, Bizz Design as well as an understanding of modelling techniques (e.g. Agile/ Lean, EPC, BPML)
- Experience developing & embedding process governance frameworks and strategies
- Identifying improvement opportunities through process improvement - end-to-end lifecycle mapping.
- Coaching and training to up skill peers in process modelling/improvements
- Experience with - Project, change management and/ or PMO
Please contact matt@cactussearch.co.uk express interest
