Supplier Relationship Manager (IT)
West Midlands

About the Role

**Job Opportunity: Supplier Relationship Manager - Information Technology (IT)**

Are you a skilled relationship manager with a knack for optimizing supplier partnerships? Do you thrive on fostering collaboration, driving performance, and enhancing commercial relationships? If so, we invite you to join our team as a Supplier Relationship Manager for the Information Technology sector.

Position: Supplier Relationship Manager - IT
Location: West Midlands, Hybrid working
Type: Full-time, Permanent 

As a Supplier Relationship Manager - IT, you will play a pivotal role in shaping the dynamic relationship between the business and the strategic technology suppliers.

Responsibilities:

• Cultivate and strengthen relationships with designated IT suppliers and stakeholders, ensuring collaborative and productive engagements.
• Collaborate closely with key stakeholders to facilitate the execution of contractual obligations, identifying opportunities to enhance commercial and operational synergies.
• Manage the end-to-end Supplier Relationship Management Framework, orchestrating Operational, Commercial, and Business Reviews to bolster communication and alignment.
• Enforce compliance with standardised framework for ongoing supplier due diligence, risk evaluation, and monitoring.
• Demonstrate proactive issue management, devising comprehensive action plans to address or elevate issues as needed.
• Coordinate supplier management processes, guiding their onboarding, operational support, and contract fulfillment.
• Monitor, measure, and assess supplier performance, collaborating with various internal teams to instigate improvement initiatives.
• Foster a culture of continuous improvement, ensuring that innovative strategies permeate throughout the contract lifecycle.
• Collaborate extensively with the IT teams to optimize supplier relationships and fully leverage existing contracts.
• Aid Procurement, Solutions, and Standard Services by contributing insights for supplier selection, analysis, and integration.

• Exceptional interpersonal and communication skills to effectively manage relationships with diverse stakeholder groups.
• Strong commercial acumen coupled with adept negotiation skills.
• Adept understanding of Procurement and Supplier Management, particularly within the Information Technology realm.
• Proficiency in comprehending the value of well-structured supplier contracts and their impact on achieving business objectives.
• Proficiency in Microsoft Office applications to generate financial reports on costs and revenue.
• Outstanding organizational skills, attention to detail, and analytical prowess for comprehensive insight generation.
• Capability to present to various audiences, from key stakeholders to broader groups.
• Ambitious and detail-oriented with an unyielding commitment to accuracy and precision.
• Proven problem-solving skills and a pragmatic approach to addressing challenges.
• Team-oriented mindset with a keen interest in providing constructive feedback to foster team development.
• Upholder of ethical standards, championing clients values and maintaining high professional integrity.