Customer service Advisor (No evenings or weekends)
About the Role
Due to continued success, our client is now looking to recruit a number of Customer Service Advisor’s to join their Customer Relationship Team In Gateshead.
If you love customer service and are motivated by helping, this is the role for you.
Starting Salary: £22,500 an OTE of around £24,500 - Amazing benefits including 25 days holiday, Healthcare plus more...
Hours: Monday to Friday 8am till 5pm or 9am till 6pm - No evenings or weekends
- Taking calls, emails from existing clients
- Being the first point of contact for queries and advice whilst objection handling to the up-most of your ability.
- Working alongside multiple departments to gather feedback from clients, whilst sharing best practise.
- Analysing client activity data and reports
Your experience and skills
- Motivated to succeed, enthusiastic, bubbly, vibrant, confident, dedicated, proactive and driven.
- A self-starter attitude with the ability to multi-task, work under pressure and meet deadlines,
- Ability to work individually and as part of a team
- Strong Customer service background whether this be over the telephone or face 2 face via online channels.
- Good interpersonal skills and the ability to build rapport at all levels
- Excellent organizational and time management skills
- Excellent verbal and written communication skills