Customer service advisor
About the Role
Inbound Customer Service Advisor's
We’re currently looking for enthusiastic customer service focused individuals who put customers first, enjoy problem solving, are proactive and can use their initiative to exceed customers’ expectations!
Cactus Search are currently in partnership with an amazing client who have consistently been at the top of their game within the Contact Centre Industry.
Salary - £24,000
Monday to Friday office hours
Who are we looking for?
- A great communicator who is enthusiastic about helping customers, has a passion about achieving goals and comfortable selling products that fit a customer’s requirements.
- Thrive on learning new knowledge and skills and are quick to adapt. Know your way around a computer and can navigate multiple systems.
- Be self-motivated and can work from home with minimal supervision. Be resilient and can adapt to a fast paced and ever-changing environment.
- Contact Centre Sales experience.
- Good basic IT skills and strong written literacy skills
- Positive and self-confident approach when dealing with customers over the phone
- Ability to work under pressure and handle a high number of calls within a shift