Business Development Manager (Contact Centre)

About the Role

We are searching for an experience Contact Centre Business Development Manager. You need to have experience selling Customer Contact/ SaaS into Contact Centre's, You must have a background of dealing with customers, negotiating with customers, be passionate with a drive to succeed and want to develop a career in sales.

  • Your role will be to initiate contact with potential business customers through every means (email, message, social media, phone etc).
  • You will be tech savvy, you’ll be a personable individual, someone who has the ability to easily build rapport and will be able to nurture relationships.
  • You will be proactive, sourcing your own leads to develop and secure new business four the business
  • Identify and develop leads for sales opportunities for new business opportunities 
  • Maintain a passive & active pipeline of opportunities to deliver BD sales targets
  • Generate your own leads 
  • The role is a highly rewarding role within a fast paced, client focused.
  • The company celebrates success and provides a very exciting career in various Sales, Customer Success and Account Management role.
  • You will have relative equivalent experience in similar BDM role, ideally in outsourcing
  • Proven track record of selling to the contact centre industry.
  • Highly skilled negotiator, with ability to generate rapport 
  • Extensive knowledge of contact centre technology, customer contact strategies 
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