Travel agent - Sales - Hybrid - Birmingham centre

About the Role

Due to continued success, our client is now looking to recruit a number of NEW Contact Centre Travel sales Advisor’s to join their Customer sales Team. This role is hybrid working would be needed (3 days on company site - per week) based at my client's office in Birmingham city centre.
If you love travel & customer service and are motivated by making life easier for others, this is the role for you!!

Hours: Monday to Friday office hours (Incl 1 saturday in every 4 weeks shorter day). 

  • Making both Outbound & Inbound calls to existing clients to arrange holidays.
  • Building long lasting relationships and building a strong community presence amongst clients.
  • Being the first point of contact for queries and advice whilst objection handling to the up-most of your ability. 
  • Drive key relationship building and enhance the customer experience through customer relationship management.
  • Working alongside a remote based team dealing with travel sales advice.
  • Booking holidays using various CRM systems.
Your experience and skills
  • Motivated to succeed, enthusiastic, bubbly, vibrant, confident, dedicated, proactive and driven.
  • A self-starter attitude with the ability to multi-task, work under pressure and meet deadlines,
  • Experience in the travel sector would be great.
  • Strong Customer service background whether this be over the telephone or face 2 face.
  • Good interpersonal skills and the ability to build rapport at all levels. 
  • Excellent organizational and time management skills
  • Excellent verbal and written communication skills
Please submit your CV and if you have any questions email Josh at

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