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Billing Administrator
Redhill
About the Role
As a Billing Administrator, you will work as part of the invoicing team to ensure that accurate Invoicing and effective customer service is provided across all functions within the business, maintaining a professional & courteous approach at all times.
This role can be based at our clients offices in Redhill, however, Hybrid and remote workers may be considered
Duties:
- Daily database management
- Pricing and invoicing generation
- Chasing internal departments for required information to enable invoicing to take place.
- Submission of customer reports
- Uploading invoices to customer invoicing portals
- Investigation of invoice queries and raising credit notes
- Maintenance of invoicing database
- Any ad hoc duties as and when required to support the business.
- Management of customer queries and complaints through to completion
- Self-motivated, with a proactive approach to workload
- Be able to demonstrate excellent administration skills
- Customer focused with the ability to resolve customer queries efficiently
- Exhibit a high degree of professionalism and resilience.
- Experience of manipulating data using Microsoft Excel and other appropriate packages
- Strong organisational skills
- High attention to detail