Collections Specialist

About the Role

We are currently looking for a Collections Advisors to join our clients highly successful, rapidly expanding team who provide an excellent service to their customers & require somone to chase down outstanding monies.

The Successful Candidate will earn a Base Salary of £27K DOE, £45K OTE and Excellent Benefits, Encourage customers to bring their accounts upto date financially using strong communication and rapport building skills ensuring all customers are supported & helped in the process.

Working - Full time onsite 2x shift patterns Mon -Fri (8am - 4.30PM & 10-6.30PM)

Key Responsibilities:

  • Achieving and exceeding realistic collections targets for a capable, motivated collections professional
  • Ensure all customers experience outstanding levels of service
  • Speaking to company accounts and bring their financials upto date
  • Use of communication tools to maintain and develop relationships including phone, email, and messaging
  • Quickly respond to and deal effectively with any issues and provide the best resolution for the customer 

Key Skills Required:
  • Proven track record of achieving and exceeding targets in a fast paced environment
  • CICM Qualified (Not essential but would be nice)
  • Target driven and competitive (has a passion for sales OR Collections and a hunger for being the best)
  • A positive can-do attitude
  • Customer centric and ethically minded
  • Resilient and self motivated
  • Confident and enthusiastic
  • The ability to work well as part of a team as well as independently
Please Apply or email  for more info

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