Sales Manager (Contact Centre)

About the Role

We Are currently looking for a professional, inspiring and motivational Sales Manager to lead one of our clients highly successful teams, who provide an excellent financial service to their customers.

The Successful Candidate will be tasked with leading a team of Sales Specialists to deliver and exceed sales targets and drive a great sales culture within the business.

  • Business operate a Hybrid working policy & the sales team can expect bonus scheme (£1,500 per month)
Key Responsibilities:
● Collaborate with the sales team to ensure achievement of targets
● Maintain quality assurance checks for each team member ensuring compliance and consistency
● Deliver daily sales meetings to inspire, motivate and set daily sales targets, feeding into weekly and monthly targets
● Create a strong sales culture within the sales teams and business 
● Ensuring team queries are dealt with quickly and efficiently 
● Challenge normality by trialling new ways of working
● Drive and encouraging the company values throughout the team, always leading by example
● Collect, organise, and analyse sales data to generate insights and track KPIs
● Create and distribute regular sales reports and dashboards to aid decision-making
● Utilise data to identify trends, opportunities, and areas for improvement
● Manage performance and absence in line with HR processes
● Ensure that the sales team adheres to company policies, compliance requirements, and ethical standards
● Lead recruitment to identify future sales talent

Key Experience / Skills Required:
● Driven, ambitious and confident contact centre sales leader, with a proven track record of leading sales teams to achieve sales results
● A Passionate sales coach with a strong desire to improve and coach their team
● An excellent communicator at all levels, demonstrating the ability to deal with challenging conversations
● A positive can-do attitude, resilient and self motivated
● Experience of CRM systems and sales automation tools.
● Strategic thinking and problem-solving capabilities
● Ability to evaluate, implement, and manage sales and automation tools that enhance productivity

Please Apply or Email

Twitter LinkedIn Facebook

constantly on the hunt for the best candidates