Business Development Director (Contact Centre)

About the Role

We are searching for an experience Contact Centre Business Development Director. You need to have experience selling Customer Contact Centre's, You must have a background of dealing with customers, negotiating with customers, be passionate with a drive to succeed and want to develop a career in sales.

  • Your role will be to initiate contact with potential business customers through every means (email, message, social media, phone etc).
  • You will be tech savvy, you’ll be a personable individual, someone who has the ability to easily build rapport and will be able to nurture relationships.
  • You will be proactive, sourcing your own leads to develop and secure new business four the business
  • Identify and develop leads for sales opportunities for new business opportunities 
  • Maintain a passive & active pipeline of opportunities to deliver BD sales targets
  • Generate your own leads 
  • The role is a highly rewarding role within a fast paced, client focused.
  • The company celebrates success and provides a very exciting career in various Sales, Customer Success and Account Management role.
  • You will have relative equivalent experience in similar BDD role, ideally in outsourcing
  • Proven track record of selling to the contact centre industry.
  • Highly skilled negotiator, with ability to generate rapport 
  • Extensive knowledge of contact centre technology, customer contact strategies 
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