“Having used Cactus Search in the past I had no hesitation to recommend them to partner us on securing a Contact Centre Manager, Resource Planner and 3 Team Leaders for our new site in Hull, East Riding."

Cactus came and met with the project team, fully understood the briefs and the unique environment and went to task sourcing some exceptional people within what could be deemed as a very difficult location to recruit talented Contact Centre individuals.

The campaign was managed well with regular communication and updates and despite various challenges including awkward shift patterns (including night shifts) Cactus Search successfully delivered on all of the posts, providing a shortlist for each which was exceptional.

I’d have no hesitation in recommending them to anyone seeking the personal, hands on approach to resourcing challenges.

Debbie Basham - Partnership Director, Civica