cactus blog

06/07/2022

Recruiting amidst a ‘Cost of Living’ Crisis – Effects on Contact Centre Recruitment

The U.K.’s Office for National Statistics said the cost of living is increasing at its fastest rate in 30 years. Energy bills in the U.K. are expected to rise by an average 50% this year and as a resu…

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29/09/2021

Recruitment 2021 – Do your stakeholders understand the current challenges?

Are your business leaders and senior stakeholders aware of the rapid changes and current challenges that recruitment is currently experiencing? For many businesses our experience would suggest not, wi…

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24/06/2021

Are you paying the 'Real Living Wage' to your contact centre staff?

As we know, pay is an important part of attracting and retaining talent. 

According to Breakroom.cc (the people-powered job comparison site for hourly work) this is what call centre workers earn on ave…

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08/06/2021

May 2021 Recruitment Market Snapshot

The upturn in demand is the quickest rate seen for 23 years!

 

  • According to the latest employment figures from the REC and ONS: The latest data for vacancies shows a record high since the start of…

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14/09/2020

The Video Interview Trap

It may sound obvious but it can be far too easy to fall into the video interview trap of being far too relaxed and not actually preparing for what could be the most important 30 minutes of your life t…

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constantly on the hunt for the best candidates