The Emergence of a New Contact Centre Agent
With service being a key differentiator for many organisations wishing to attract and retain their customers it’s now more important than ever that organisations reach their customer, quickly, effectively and offer a number of channels in which to do…
Employee Benefits – What Really Works?
It’s an all-too familiar recruiting scenario: You’ve found a qualified candidate that you hope to hire. Everything seems to be a go.....until they decide to go with another position. They turned down …
How to nail the behavioural interview
Take a blank piece of paper and write down between 10-20 examples from your education, work experience, community work, charity etc. of where you added value in a positive way. Now using the STAR form…
Behavioural Style Interviews Part II – “Avoiding Common Mistakes using the STAR technique & top 5 Tips for Getting the Most out of STAR”
Behavioural Style Interviews
What are they & how do you prepare for success?
Interviews can be a stressful experience for job seekers, especially when faced with the dreaded behavioral-style interview. Not to worry! Thankfully…