latest blog

2018 – The Emergence of a New Contact Centre Agent

17/01/2018

The Emergence of a New Contact Centre Agent

With service being a key differentiator for many organisations wishing to attract and retain their customers it’s now more important than ever that organisations reach their customer, quickly, effectively and offer a number of channels in which to do…

Read moreRead more

04/07/2017

Employee Benefits – What Really Works?

It’s an all-too familiar recruiting scenario: You’ve found a qualified candidate that you hope to hire. Everything seems to be a go.....until they decide to go with another position. They turned down …

Read moreRead more

29/06/2017

How to nail the behavioural interview

Take a blank piece of paper and write down between 10-20 examples from your education, work experience, community work, charity etc. of where you added value in a positive way. Now using the STAR form…

Read moreRead more

27/06/2017

Interview Mistakes

Behavioural Style Interviews Part II – “Avoiding Common Mistakes using the STAR technique & top 5 Tips for Getting the Most out of STAR”

Read moreRead more

22/06/2017

Behavioural Style Interviews

What are they & how do you prepare for success? Interviews can be a stressful experience for job seekers, especially when faced with the dreaded behavioral-style interview. Not to worry! Thankfully…

Read moreRead more

constantly on the hunt for the best candidates